Dubai Municipality has introduced the region’s first drive-thru laboratory service at the Dubai Central Laboratory Department.
The goal of the new lab is to transform the submission and processing of laboratory samples, equipment, and electromechanical devices, allowing customers to submit items for testing and calibration without leaving their vehicles.
The new initiative is part of Dubai Municipality’s broader vision to enhance customer experience and optimise service delivery for a wide range of customers – from government entities to senior citizens and people of determination. Equipped with advanced monitoring systems and high-tech surveillance cameras, the service ensures both efficiency and privacy protection.
The initiative is expected to result in a 30% increase in testing and calibration requests in the first quarter of 2025.
Gulf Economist Staff Writer